Privacy Policy

Last Updated: November 10, 2025

Introduction

Look, we get it—privacy policies aren't exactly thrilling reads. But when you're dealing with sensitive legal matters, you've got every right to know how we handle your information. At Lumareth Vynforge Legal, we take this stuff seriously because frankly, your trust is everything to us.

We're a boutique firm focused on corporate litigation and commercial arbitration, which means we're dealing with confidential business info pretty much every day. This policy lays out exactly what data we collect, why we need it, and what we're doing to keep it safe. No legal jargon overload—just straight talk about how we protect your privacy while serving your legal needs.

Operating out of Toronto, we're bound by Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act). We're not just following the rules 'cause we have to—we genuinely believe your information deserves serious protection.

What Information We Collect

Personal & Business Information

When you reach out to us or become a client, we'll collect stuff like your name, company details, phone numbers, email addresses, and business addresses. Pretty standard, right? We also need specifics about your legal matter—think contracts, correspondence, financial documents relevant to your case, and anything else that helps us represent you properly.

Technical Data

Our website picks up some technical info automatically—IP addresses, browser types, device info, pages you visit, and how long you stick around. This isn't about spying on you; it helps us figure out if our site's actually working well and where we can improve.

Communication Records

We keep records of emails, phone calls, meeting notes, and other communications between us. It's partly for legal reasons (documenting our work), and partly so we don't lose track of important details about your case. Everything's stored securely, and we're not sharing this stuff with anyone who doesn't need to see it.

Payment Information

When you pay for our services, we collect billing info and payment details. We work with secure payment processors who handle the heavy lifting on credit card data—we're not storing full card numbers on our end because that's just asking for trouble.

How We Use Your Information

We're not in the business of collecting data just for kicks. Here's what we actually do with your information:

  • Providing Legal Services: This is the big one. We use your info to research your case, prepare documents, communicate with opposing parties, and basically do the job you're hiring us for.
  • Client Communication: Sending updates, answering your questions, scheduling meetings—the usual back-and-forth that comes with legal representation.
  • Billing & Administration: Generating invoices, processing payments, maintaining accurate records for our practice management.
  • Legal Compliance: Sometimes we're legally required to keep or produce certain records. It's not optional when regulators or courts come knocking.
  • Improving Our Services: Analyzing how clients use our website and services helps us figure out what's working and what needs tweaking.
  • Marketing Communications: If you've opted in, we might send newsletters or updates about legal developments that could affect your business. You can bail on these anytime—no hard feelings.

We're not selling your data to marketers or doing anything sketchy with it. Everything we collect serves a legitimate purpose related to our legal practice.

When We Disclose Information

We're pretty protective of your information, but there are situations where we need to share it:

With Your Consent

If you give us the green light, we'll share information as directed. Simple as that.

Service Providers

We work with trusted third parties—cloud storage providers, IT support, document management systems, and other tools that help us run our practice efficiently. These folks are bound by confidentiality agreements and only get access to what they absolutely need.

Legal Obligations

If a court orders us to produce documents, or if law enforcement shows up with a valid warrant, we're gonna comply. We're also required to report certain things under Canadian law, like suspected money laundering or terrorist financing activities.

Professional Advisors

Sometimes we need to consult with other lawyers, expert witnesses, or consultants on your case. They're bound by their own professional confidentiality rules, but we'll always try to minimize what we share.

Business Transactions

If our firm ever merges with another practice or gets acquired (unlikely, but you never know), client files would be transferred as part of that deal. We'd make sure any successor firm maintains the same privacy standards we do.

How We Protect Your Data

Security isn't just a checkbox for us—it's baked into how we operate. Here's what we're doing to keep your information safe:

  • Encryption: Data transmitted to and from our servers uses SSL/TLS encryption. Files at rest are encrypted too, so even if someone got physical access to our systems, they'd be staring at gibberish.
  • Access Controls: Not everyone in our office can see everything. We use role-based access, meaning people only get into the systems and files they actually need for their job.
  • Secure Infrastructure: Our servers are housed in professional data centers with physical security, redundant power, fire suppression—the whole nine yards.
  • Regular Updates: We keep our software patched and up-to-date. Yeah, those updates are annoying, but they're crucial for security.
  • Staff Training: Everyone on our team goes through privacy and security training. We're all on the same page about protecting client information.
  • Secure Communication: We use encrypted email for sensitive communications and secure client portals for document sharing. We're not throwing confidential files around over regular email if we can help it.

That said, no system is 100% bulletproof. We're doing everything reasonably possible to protect your data, but the internet isn't a perfectly safe place. If we ever experience a breach that affects your information, we'll let you know promptly and tell you what we're doing about it.

Your Privacy Rights

Under Canadian privacy law, you've got some solid rights when it comes to your personal information:

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide it within a reasonable timeframe, usually within 30 days.

Correct Inaccuracies

If something in your file is wrong, let us know and we'll fix it. Accurate records matter in legal work, so we appreciate the heads-up.

Request Deletion

In some cases, you can ask us to delete your personal information. There are limits here—we might be legally required to keep certain records, or we might need them to defend against potential claims. But if there's no legitimate reason to keep something, we'll get rid of it.

Withdraw Consent

If we're processing your info based on consent (like for marketing emails), you can withdraw that consent anytime. Just note that we can't undo legal services we've already provided based on that consent.

Object to Processing

You can object to how we're using your information in certain circumstances. We'll consider your objection and either stop processing or explain why we can't.

File a Complaint

If you think we've mishandled your personal information, you can complain to the Office of the Privacy Commissioner of Canada. We'd prefer you talk to us first so we can try to make it right, but you've got that option.

Cookies & Tracking Technologies

Yeah, we use cookies. Not the chocolate chip kind, unfortunately—these are small text files that help our website function properly and give us insights into how people use the site.

Essential Cookies

These keep the site working—things like remembering your session so you don't have to log in every time you click to a new page. Can't really turn these off without breaking the site.

Analytics Cookies

We use these to understand site traffic and user behavior. It helps us figure out which pages are useful and which ones are basically digital ghost towns. The data's anonymized, so we're not tracking you personally.

Preference Cookies

These remember your choices—like language settings or whether you've dismissed certain notices. Makes for a better experience on repeat visits.

Most browsers let you block or delete cookies if you want. Just know that some parts of our site might not work as smoothly if you do that. Your call though—it's your device.

Third-Party Services

We work with various third-party services to run our practice efficiently. These might include:

  • Cloud Storage Providers: For secure document storage and backup
  • Email Services: For client communications and internal correspondence
  • Payment Processors: To handle billing and payments securely
  • Analytics Tools: To understand website usage and improve user experience
  • Practice Management Software: For case management and scheduling

We vet these providers carefully and only work with companies that maintain strong security standards. They're contractually required to protect your information and can't use it for their own purposes.

Our website might have links to other sites—like court websites or legal resources. Once you click through to those sites, you're subject to their privacy policies, not ours. We don't control what they do, so give their policies a look if you're concerned.

How Long We Keep Your Information

We don't keep your information forever just for the sake of it. How long we retain data depends on a few factors:

Client Files

For active and closed client matters, we typically retain files for at least 10 years after the matter concludes. This is partly professional requirement, partly practical—legal issues can resurface years later, and we need to be able to defend our work or help you with related matters.

Financial Records

Tax and accounting regulations require us to keep financial records for at least seven years. Can't really argue with the Canada Revenue Agency on that one.

Marketing Data

If you're on our mailing list but not a client, we'll keep your contact info until you unsubscribe or until we clean up our lists (which we do periodically).

Website Data

Analytics and technical data gets aggregated and anonymized pretty quickly, then we keep it for a couple years to spot trends. After that, it's not really useful anymore.

Children's Privacy

Our services are aimed at businesses and adults dealing with commercial legal matters. We don't knowingly collect information from anyone under 18 years old. If you're a parent or guardian and you think your kid has somehow provided us with personal information, reach out and we'll delete it.

Our website isn't designed to appeal to children, and we don't market to minors. This is corporate litigation territory—not exactly a hot topic for the under-18 crowd.

International Data Transfers

We're based in Toronto, and we try to keep data within Canada when possible. That said, some of our service providers have servers in other countries, particularly the United States. When your information crosses borders, it becomes subject to the laws of those jurisdictions.

If we're representing you in international arbitration or cross-border disputes, we might need to transfer certain information to parties or service providers in other countries. We'll let you know when that's happening and make sure appropriate safeguards are in place.

We only work with providers in countries that have reasonable privacy protections, and we use contractual safeguards to maintain privacy standards even when data leaves Canada.

Changes to This Policy

Privacy laws evolve, our practices might change, and technology certainly isn't standing still. We'll